Become an Admin and Support Specialist at Interaction Design Foundation

Are you a good communicator and problem solver? Do you pay attention to small details and enjoy helping people reach their goals through online learning? If you like working with different teams to solve problems in a fast-paced environment, this job might be for you.

Join a great team at the Interaction Design Foundation (IxDF), trusted by over 165,000 members and Fortune 500 companies. They're looking for an Admin and Support Specialist to support their growing team and provide members with the best online learning experience.

Your Role

In this role, you will be the first point of contact for their members. You will communicate with them daily, answer their questions, and solve their problems. You will represent their brand and maintain their excellent reputation. This is a big responsibility, but also a gratifying one!

You will also work with various teams to improve their operations and the user experience of the platform. You will carry out general administrative tasks and support other team members as needed. You will maintain and improve their documentation to provide high-quality resources.

Your Impact

Your work will help shape processes that improve engagement and their key performance indicators (KPIs). You will update their internal knowledge base and contribute to knowledge sharing initiatives. You will communicate effectively with other teams to relay customer needs, maximize retention and growth, and share learnings.

Who Are You?

You are someone who enjoys fast-paced environments and handling different tasks of varying complexity. You like helping people and making them happy. You are resourceful and independent when taking on new tasks and projects. You pay attention to detail and are thorough in your work.

You enjoy solving problems and meeting specific needs of different people. You have excellent written communication skills and a strong desire to learn and help out where necessary. You understand what it means to own a task and how to deliver it. You can focus on your work, even when it is repetitive.

You can meet tight deadlines and prioritize your work to meet them. You are resilient to setbacks and can bounce back and even provide valuable solutions along the way. You are highly self-disciplined and can work well with lots of freedom and minimal supervision.

What Do They Offer?

They offer a full-time position in a fully remote organization. You will have daily video contact with your colleagues from around the world, and you’ll get to meet them on team trips 1–2 times per year.

You will have a chance to work in a company where they value your character, work ethic, and what you actually achieve. You will have the opportunity to impact the lives of tens of thousands of designers around the world and put smiles on their faces as you ease their learning journeys.

You will have a chance to work in a company culture where idealism meets high performance and excellence. If you embody old-school virtues of always striving to become the best version of yourself, you'll thrive at the IxDF. Apply now and join one of their most valued and cherished teams.

LEARN MORE

About The Interaction Design Foundation

The Interaction Design Foundation (IxDF) is a subscription-based learning website based in Denmark. It has been providing a variety of courses that teach concrete design skills since 2002. With over 130,000 graduates, it’s the most extensive online design school.

Courses and Pricing:

IxDF offers a variety of courses, Masterclasses, and Bootcamps. The Masterclasses are webinars that you can watch live or view a recording for a reduced fee if you're a member. The Bootcamps are 12-week programs that cost $2,800. Compared to other online schools, IxDF's pricing is quite competitive.

Before enrolling in a course, it's a good idea to review the course syllabus and determine if the content aligns with your learning goals. Also, consider your budget and time commitment.

Course Experience:

The courses are categorized into Beginner, Intermediate, and Advanced levels. Most of them are designed for entry-level designers. The lessons combine text and video materials, and there are multiple-choice tests and written assignments.

To get the most out of the courses, actively participate in the lessons and complete all assignments. This will help reinforce your learning and give you practical experience.

Legitimacy:

Based on reviews, IxDF is a legitimate platform for learning UX design. It has been around since 2002 and has over 130,000 graduates. Many designers have shared their certificates on LinkedIn, indicating that they value the education they received from IxDF.

When choosing an online learning platform, consider its reputation and the experiences of past students. Look for platforms that are well-established and have positive reviews.

Reviews:

Reviews of IxDF are generally positive. Users appreciate the solid education they receive and the reasonable pricing. However, some users felt that the beginner levels seemed a bit too basic for them.

If you're an experienced designer, you might find the beginner levels too basic. In this case, consider enrolling in the intermediate or advanced courses.

The Interaction Design Foundation appears to be a legitimate and valuable resource for those interested in learning about UX design. It offers a wide range of courses at a fraction of the cost of other online schools, and the quality of education is generally well-regarded. As with any learning endeavor, your success will depend on your commitment and effort. 

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